Quality and pride in the end result in order to provide excellent customer satisfaction is very important to us.
So we have standards of workmanship to underpin our confidence in providing such a lengthy guarantee.
1. If no guarantee is specifically indicated on the proposal, no warranty is offered.
2. aa Paramount Roofing Limited, may guarantee the work against defects for a period of time as indicated on the proposal, commencing from the date of completion.
3. aa Paramount Roofing Limited may guarantee waterproofing materials will remain waterproof and all materials will remain intact.
4. aa Paramount Roofing Limited will fix the defect at no charge to the Purchaser within three weather permissible business days.
5. Service must be obtained by means of an initial energency phone call to aa Paramount Roofing Limited, then by written notice identifying the original work performed, the date of the job completion, the nature of the problem and provide a copy of the original written guarantee.
6. This guarantee covers leaks caused by defective workmanship and does not include leaks cause by: obstruction of proper drainage; Excessive or unusual wear on the installed materials; Any changes made to the installation by any person other than aa Paramount Roofing Limited, Any acts of extreme weather, improper maintenance of the installed material, structural movement or extensive remodelling of the building.
7. If aa Paramount Roofing Limited investigates a guarantee issue and finds the problems to be unrelated to our work or not covered by the scope of this warranty, service charges may apply for the diagnosis and repair.
8. This guarantee is automatically invalid and void if any payments are past due. Any damage that occurs during a period of invalidation is not covered under this guarantee even after final payment has been made.
9. This guarantee is transferable only with written notice to COMPANY. of intent to transfer and new guarantee holder’s contact information.
10. This guarantee is only valid if accepted in entirety. This warranty is accepted as a whole or not at all.